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1. What credit cards are accepted?
2. How will this appear on my credit card bill?
3. Can I request a refund for for unused Voucher purchases.
4. What if my Voucher is expired?

1. What credit cards are accepted?
Visa, MasterCard, Discover and American Express.

2. How will this order appear on my credit card?
For Visa and Mastercard, NW Herald-SSM will appear on your statement.
For Discover and American Express, "ONLINE PHOTOS&CONTESTS" will appear on your statement.

3. Can I request a refund for for unused Voucher purchases?
No, all Voucher purchases are final.

4. What if my Voucher is expired?
In the event that a Merchant refuses to honor the Voucher before the legally permitted expiration date, then Planit Northwest will refund the paid portion of your Voucher in the form of a credit for future Voucher purchases “Big Deals”.
In order to receive the credit, please provide the following information in writing to planithelp@shawsuburban.com (a) identification of the Voucher and Merchant with whom you sought to redeem the Voucher, (b) date, time, and circumstances in which the Merchant refused to redeem the Voucher, and (c) a statement that the Voucher has never been redeemed with the Merchant.
 
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